FAQ
To unsubscribe from any of our tools, just follow these simple steps: Login to your account. Click on your Profile Icon (see screenshot). C...
Tue, Mar 5, 2019 at 1:06 PM
Need to create a signup for interviews, parent teacher conferences, prayer vigils, corporate massages, blood drives, photography sessions, ministering inter...
Thu, Oct 17, 2019 at 5:13 PM
It's easy to update your credit card. 1. Go to Account Settings 2. Scroll down to Payment Methods and click Update 3. Enter yo...
Tue, Oct 22, 2019 at 5:18 PM
To continue using your event, or to recover your event, after your 30-day free trial expires is to SUBSCRIBE. 1. Go to your Account Settings. 2...
Thu, Nov 21, 2019 at 4:49 PM
Every email service provider has its own algorithms for determining which emails get through its filters and which do not. At PlanHero, we work hard to only...
Sat, Mar 19, 2022 at 9:39 AM
There are a few ways to edit what you signed up for. (PS - thanks for signing up for something!) PlanHero 2.0 PlanHero 1.0 1. ...
Mon, Apr 3, 2023 at 6:46 PM
That sounds frustrating. After you create an account, we ask that you ACTIVATE it. We do this by sending you an email with an ACTIVATE button on it. This he...
Mon, Apr 3, 2023 at 6:47 PM
Nope. Participants pay nothing. Anyone who signs up for something becomes a Member or Contact. Your Group will be able to use PlanHero at no charge. They do...
Mon, Apr 3, 2023 at 6:47 PM
Yes, there is! Our Free Plan includes a very robust feature set and is limited to one live event (signup) at a time. In addition, the event cannot last long...
Mon, Apr 3, 2023 at 6:48 PM
Sure. We sync to Google, Outlook, and Apple iCal calendars. You can do this on our Thank You page after you sign up for something, and also when you receive...
Mon, Apr 3, 2023 at 6:49 PM