FAQ

What is the best way to start getting people to sign up?
We recommend copying and pasting the event link into either an email sent directly from your own email account, or into a text, or into a social media post....
Mon, Apr 3, 2023 at 6:49 PM
Do I need my credit card to get started with PlanHero?
Nope. Remember that we're busy people too. We know that you might be lying in bed right now trying not to wake your spouse, but you need to get started ...
Mon, Apr 3, 2023 at 6:50 PM
Will there be ugly banner ads on the emails and notifications that get sent out?
Uh no. Gross. We believe that the flashing banner ads make people think that you just sent them spam and can send mixed messages to those signing up. No ads!
Mon, Apr 3, 2023 at 6:50 PM
Can I upgrade or downgrade my subscription plan in the future?
Of course. Upgrading and downgrading is simple and pain-free. Just go to My Account and scroll down to the Subscriptions area. Click on "Change" a...
Mon, Apr 3, 2023 at 6:51 PM
I want to send a message to the host. Can I?
You betcha. After you click Continue during the confirmation of a signup, you'll see what you've signed up for, along with a button that you can tog...
Mon, Apr 3, 2023 at 6:51 PM
I need to collect money for my event. Can I?
Yes! This feature is available in all of our subscription plans. We've partnered with trusted eCommerce leader Stripe to process transactions for us. Wh...
Mon, Apr 3, 2023 at 6:52 PM
What time of month will I be billed?
Your billing date corresponds to the date that you initially signed up for a paid subscription. So if you signed up on May 7, your next billing date would b...
Mon, Apr 3, 2023 at 6:52 PM
Will you let me know when you're going to bill my card?
Yeppers. We're in this together. We believe that once you start PlanHero, you'll want to continue using it because it saves you so much time. That s...
Mon, Apr 3, 2023 at 6:53 PM
How much does PlanHero cost?
We offer a Free Plan, as well as paid subscriptions. You can select a monthly subscription, or alternatively, you can save two months by purchasing annual s...
Mon, Apr 3, 2023 at 6:53 PM
Is there a discount if I subscribe for a whole year?
Absolutely! You'll get two months for free when you opt for an annual subscription. Visit our Pricing Page for details.
Mon, Apr 3, 2023 at 6:54 PM