FAQ

How to Enable Check-ins and Check-outs in PlanHero Impact Plan
How It Works: Enable Check-ins for an Event   The Check-in feature is available in our PlanHero Impact Plan.     Click Event Settings     1. Che...
Wed, Jun 10, 2026 at 2:40 PM
Creating Groups and Custom Onboarding Forms in the Impact Plan
Creating Groups and Custom Onboarding Forms Groups are the foundation of volunteer, member, and staff management within the PlanHero Impact Plan. Each G...
Wed, Jun 10, 2026 at 5:16 PM
How do I see and reply to messages sent to me?
There are several ways for messages to be sent via PlanHero.      Messages via the CONTACT button   If checked in Event Settings, participants ...
Thu, Jul 9, 2026 at 1:00 PM